Analisis Jaringan Komunikasi Internal Dalam Koordinasi Kerja Pada Badan Kepegawaian Daerah Provinsi Bengkulu

Abstract

This study aims to determine the internal communication network in work coordination in the General Subdivision of the Regional Staffing Agency of Bengkulu Province through vertical communication between superiors and subordinates. This research is a qualitative research that is presented descriptively. Informants in the study were carried out using snowball sampling technique. Data collection methods through interviews, observation and documentation. Data analysis techniques used are data reduction, data presentation, conclusion drawing or verification. Based on the results of the study, it shows that internal communication through vertical communication in work coordination at the General and Personnel Sub-Body of the BKD of Bengkulu Province includes first, instructions, namely staff carrying out instructions given by superiors that are poorly understood by staff. Second, instructions, namely superiors providing information on why and how to carry out the instructed tasks, are not given only as a formality. Third, the information provided by superiors is incomplete, only certain information is given to staff. Fourth, ideology, namely superiors have provided staff with an understanding of the vision, mission and objectives of the BKD Bengkulu Province to the General Subdivision staff. The internal communication network can be seen from vertical communication, namely communication from superiors to subordinates in BKD Bengkulu Province which has not been effectively carried out by the superiors. Meanwhile, upward communication in the form of reports given by subordinates to superiors has been carried out by staff in the General Subdivision, but in terms of providing suggestions or input, it is less heeded by superiors, not implemented by superiors, so that work coordination in the General Subdivision of the BKD Bengkulu Province is not going well. So, it can be concluded that the analysis of the internal communication network structure used in work coordination at BKD Bengkulu Province tends to lead to a wheel pattern, where only one central actor / leader controls the flow of information as the only person who can send and receive messages from all actors in the network, namely only the superior.